Distributor Post On-Boarding – Training & Support
Once you have successfully completed your TECH on-boarding, TECH developed training and support will continue. Resources available to you include:
- Dedicated Territory Managers to assist you on a daily, weekly or monthly basis. Your Territory Manager will be in constant contact with you providing information on promotions, new products, upcoming training and more.
- Dedicated Training Department that offers many classes in our state of the art training facilities in Johnstown, Ohio
- Professional Customer Service department to take you calls and provide support for order placement throughout the day.
Classes that are offered in TECH’s Training Center include, but are not limited to, the following:*
- Nail Hole Repair Certification
- Nail Hole Instructor Certification
- Automotive Tire Service (ATS) Seminar
- Tire Industry Association Commercial Tire Service (CTS) Certification Seminar
- Off The Road Section Repair Seminar
- Truck Section Repair Seminar
For additional information on the classes offered at TECH, please visit our website.
Training doesn’t stop there… TECH also holds an annual Distributor EXPO which is a trade show environment and features the following:*
- Distributors from around the world
- Hundreds of items on promotion
- A wide range of product vendor booths
- Hands on demonstrations throughout the show floor
- Awards recognition dinner
- Fun night activities
During this two day Distributor Expo event, distributors have the opportunity to talk directly to our vendors, ask questions and gain valuable product knowledge, and acquire selling skills for specific products. It also allows Distributors time to connect with each other and share techniques which work in different areas of the country and world. This opportunity provided by the Distributor Expo to learn from others who are in the field daily is priceless.
*Subject to change with or without notice.
Become a Distributor Today!
Download the application below. Then follow the directions to complete and submit the information.
FREQUENTLY ASKED QUESTIONS
How long does post-onboarding support last?
Post-onboarding support is usually ongoing and depends on business needs. Continuous support ensures distributors stay updated, solve problems quickly, and maintain consistent performance over time.
Do distributors receive support after onboarding?
Yes, distributors receive continuous support after onboarding, including technical help, system guidance, and operational assistance. This ensures they can manage orders efficiently and overcome challenges without disruptions.
Do territory managers support distributors regularly?
Yes, territory managers provide regular support, updates on promotions, new products, and ongoing guidance for business growth.
What are common onboarding mistakes?
Common onboarding mistakes include unclear guidance, poor training, incomplete setup, and a lack of support. These lead to confusion, errors, and slow distributor performance.
Can distributors attend certification and repair training?
Yes, distributors can attend certification programs and repair training sessions to enhance skills in tire services and industry practices.